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Memorial Day
Cencora will be closed in observance of the Memorial Day holiday and there will be no deliveries on Monday, May 27. Our Customer Service and Customer Systems Support teams will also be unavailable on this day. Please review our full holiday schedule below for more detailed information and to plan your orders accordingly. We will resume normal operations on Tuesday, May 28

Specialty practices

Pharmacy services training videos

Medically Integrated Dispensing

The best approach to audit preparedness is to have best practices in place before prescriptions are filled. In short, your pharmacy needs to be proactive to successfully and efficiently respond to audits to respond to audits successfully and efficiently. 
Learn more about who audits come from and how your pharmacy may receive the three different types of audit requests. You’ll learn about the various types of documentation that may be required to respond to an audit and how far back auditors may request to review prescriptions and the time-sensitive nature of audits. 
A pharmacy can fail an audit for any number of reasons. In this video, we’ll walk you through some of the most common audit discrepancies we see.

In this video, we'll walk you through a general dispensing workflow and checklist that can help your pharmacy ensure all required documentation and safety measures are completed for each dispense.